FAQ'S

What is your refund policy?

At Solara, we treat our customers like family, aiming to provide the best shopping experience. We offer a 7-day easy return and exchange policy to ensure your satisfaction with online shopping. For more details, please visit our Refund Policy page.

Where are your stores located?

We currently operate exclusively online!

How many items can I buy in one order?

According to our company policy, customers can purchase as many products as they wish in a single order.

Why is my delivery delayed if I choose BeSecure as a payment method?

To ensure secure transactions, certain payment gateways like BeSecure may hold deliveries for 24 hours. Once we receive confirmation from them, we dispatch the products immediately.